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Website elements / Terms and documents

Terms and conditions

You supply the text of your terms and conditions. We split it into a clear page with sections so it's easy to find things in it. A link to it sits in the website footer.

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Elegant

Centred chapters, like in a book. Dark background, gold accent, fine lines.

All elements in the Elegant style

Millbrook Pottery

Terms and conditions

Millbrook Pottery Ltd · 14 Sunnyside Lane, Totnes · Company no. 12345678
valid from 1 March 2026

I.

Orders and payment

Your order is binding once we confirm it by email. You pay in advance by bank transfer.

II.

Delivery

By tracked post within 5 working days for £5, or collect your mugs from the workshop.

III.

Returns and damaged items

You can return items within 14 days without giving a reason. If anything arrives broken, photograph it straight away.

Full terms and conditions

Street

The terms in a nutshell, on stickers. Yellow and raspberry, narrow bold type, labels like stickers.

All elements in the Street style

Terms
in a nutshell

14 daysto return it, no reason needed
£5tracked post in 5 working days
Upfrontpay by bank transfer, then we post
Broken?take a photo on delivery and send it to us

Full terms and conditions Company no. 12345678

Swiss

Numbered clauses in a ruled grid. White, black and a single red, rules instead of boxes.

All elements in the Swiss style

Terms and
conditions

Seller
Millbrook Pottery Ltd, Hannah Price
Registered office
14 Sunnyside Lane, Totnes TQ9 5AB
Company no.
12345678
Valid
from 1 March 2026
1

Orders and payment

Your order is binding once we confirm it by email. You pay in advance by bank transfer, and we send the goods once the payment arrives.

2

Delivery

By tracked post within 5 working days for £5, or collection from the workshop.

3

Cancelling your order

Within 14 days of delivery, without giving a reason. We refund you within 14 days of getting the goods back.

4

Damaged items

Photograph broken items as soon as they arrive and email us the photos.

Cosy

In plain words: a summary from the potter. Cream background, terracotta, soft serif type.

All elements in the Cosy style

Before you order

My terms in plain words

  • I'll confirm your order by email, then you pay by bank transfer.
  • I wrap the mugs in paper and send them by tracked post for £5.
  • If you don't like something, send it back within 14 days, no questions asked.
  • Something arrived broken? Take a photo straight away and I'll send a new one.

Hannah at Millbrook

The full terms and conditions

Magazine

Two-column typesetting with numbers in the margin. Large serif headlines, italics, laid out like a magazine.

All elements in the Magazine style

Millbrook Pottery · Terms

Terms and conditions

Millbrook Pottery Ltd, 14 Sunnyside Lane, Totnes, company no. 12345678. Valid from 1 March 2026.

§ 1

Orders. Your order is binding once we confirm it to you by email. You pay in advance by bank transfer, and we send the goods once the payment arrives.

§ 2

Delivery. By tracked post within 5 working days for £5, or collection from the workshop by arrangement.

“14 days to change your mind, no reason needed.”
§ 3

Cancelling. You can return the goods within 14 days of delivery. We refund you within 14 days of getting them back.

§ 4

Damage. Photograph damaged goods as soon as they arrive and email us the photos.

Playful

Expanding cards with icons in circles. Pastel background, rounded shapes and type, wavy lines and bubbles.

All elements in the Playful style

Terms and conditions

Tap the topic you want to know about. Valid from 1 March 2026, company no. 12345678.

Orders and payment

Your order is binding once we confirm it by email. You pay in advance by bank transfer.

Delivery

By tracked post within 5 working days for £5, or collect in person from the workshop.

Returns within 14 days

No reason needed, and we refund you within 14 days.

Arrived broken?

Photograph the parcel as soon as it arrives and send us the photos.

Bold

Three giant numbers in a full-width band. Strong colour, bold type, sharp edges.

All elements in the Bold style

Terms and conditions

Three things you should know

14days to return it, no reason needed
£5tracked delivery, within 5 days
24months' guarantee on the glaze and handle

Full terms and conditionsMillbrook Pottery Ltd · Company no. 12345678 · valid from 1 March 2026

Conservative

A page with contents on the left and the text on the right. White background, one colour, serif headings.

All elements in the Conservative style

Millbrook Pottery

Terms and conditions

Seller: Millbrook Pottery Ltd, 14 Sunnyside Lane, Totnes TQ9 5AB, company no. 12345678. Valid from 1 March 2026.

1. Orders and payment

Your order is binding once we confirm it to you by email. You pay in advance by bank transfer, and we send the goods once the payment reaches our account.

2. Delivery

We send goods by tracked post within 5 working days for £5. By arrangement, you can collect them in person from the workshop.

The texts and photos are examples. Your website will have your own, in the style you choose.

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